Welcome to the Help Center of GORUBOY CAR RENTAL OPC PVT LTD! We are here to assist you with any queries regarding our car rental services. Find answers to frequently asked questions, booking assistance, payment information, and more.
1. Frequently Asked Questions (FAQs)
Booking & Reservations
✅ How do I book a car?
You can book a car through our website https://goruboycarrental.com/ or by contacting our support team.
✅ Can I modify or cancel my booking?
Yes, you can modify or cancel your reservation before the scheduled pickup time. Cancellation policies may apply.
✅ Do I need to pay in advance?
Some bookings may require advance payment, while others allow payment at the time of pickup.
Rental Requirements
✅ What documents are required to rent a car?
You will need a valid driving license, government-issued ID (passport/Aadhar card), and a payment method.
✅ Is there an age requirement?
Yes, the minimum age to rent a car is [mention age, e.g., 21 years]. Additional charges may apply for young drivers.
Payment & Refunds
✅ What payment methods do you accept?
We accept credit/debit cards, UPI, net banking, and cash (depending on the location).
✅ How does the refund process work?
Refunds for cancellations are processed within [mention time, e.g., 5-7 business days] as per our cancellation policy.
Customer Support
✅ How can I contact customer support?
📞 Phone: +91 93513 95339
📧 Email: info@goruboycarrental.com
📍 Address: Tata Telco, Rangpuri, New Delhi - 110037, India
✅ What are your support hours?
Our support team is available [mention hours, e.g., 24/7 or 9 AM – 6 PM] to assist you.
Need More Help?
If you have any other questions or need further assistance, feel free to contact us. Our team is always ready to help make your car rental experience smooth and hassle-free!
🚗 GORUBOY CAR RENTAL – Your Trusted Travel Partner!